Frequently asked questions from host families

Find the answers to the main questions that our families to host an au pair.

The important points before you get started

Many families have questions about how the au pair programme works. You should know that depending on the host country, some rules or requirement of the au pair program can be different, so if you have a specific question about your country before to host an au pair, and you don’t find the answer in this page, email or call us.

Here you will find the answers to the most important questions of families and response about the au pair program in France. These responses could help you assess whether the au pair experience is right for you.

⚠ Be aware we have other pages where we explain you a lot of information about becoming a host family, the condition for hiring an au pair, the cost of our services, how works au pair Butrfly and how to register. Please check the pages on the menu “for host families” if your question is not already answered.

What is the au pair program and what is its main objective?

The au pair program is a cultural and linguistic exchange that enables young foreigners (aged 18-30) to discover French culture while living with a host family. In exchange for accommodation and pocket money, the au pair helps the family with child-related tasks and participates in family life.

Does the au pair have to be of foreign nationality?

The au pair program is mainly aimed at young foreigners who don’t speak your language or have the same nationality as your family members. However, there are some exceptions, depending on the country and status in force.

What are the contractual obligations when hosting an au pair?

An investment contract is mandatory. It must define :

The rights and obligations of each party
Reception conditions (accommodation, meals)
Tasks to be performed
Working hours and rest periods
Remuneration (pocket money)
Payment of expenses (travel, French lessons, transport)

This contract must be signed before the au pair arrives.

What are the costs associated with hosting an au pair?

Monthly costs vary from country to country, and include :

Pocket money
Additional expenses: transport, food, etc.
Insurance (depending on country)

The au pair usually pays for her own visa, plane ticket and language courses.

What are the working hours of an au pair?

An au pair works between 25 and 40 hours a week, with at least :

1 full day off per week
1 full weekend off per month

Find out more about au pairing conditions by country on our page : Conditions of the au pair program for hiring an au pair

What tasks can an au pair perform?

The Au Pair’s tasks are mainly related to the children:

Looking after the children (waking up, dressing, eating, bathing, homework)
Accompany children to school and activities
Help with daily household chores related to the children

The au pair does not replace a housekeeper, and should not be responsible for the complete upkeep of the house.

Can the au pair look after children at night or an infant?

Overnight care is not the au pair’s responsibility. In the event of extended parental absence, a legal guardian must be available.
For children under 3, special conditions apply. The au pair is not a substitute for professional childcare.

How to manage the au pair's vacations and leave?

The au pair is entitled to weeks of paid vacation, the length and frequency of which vary according to your country of residence.
Discuss family vacation arrangements in advance: au pair participation, working conditions during vacation, or freedom to organize your own vacation.

Can the au pair speak his/her mother tongue with our children?

Yes, it’s even an advantage for your children’s language learning. However, the au pair is also coming to learn your language, so it’s a good idea for him/her to practice with the parents.

What should I do if I have a problem with my au pair?

For minor disputes, Butrfly can act as mediator.
In the event of a major dispute, 2 weeks’ notice is required to terminate the contract.

What are the advantages of using an au pair agency like Butrfly?

An agency offers :

A selection of serious and eligible candidates
Time-saving administrative management
Support throughout your stay
Expert advice, particularly useful for a first experience

Testimonials 👇

Read the testimonials of our host families and Au Pairs.

Relevance of matches. We've used Butrfly now for 3 years in a row to find our au pairs, from South Africa, Germany and the USA. Each time, the team was able to find us the rare pearl by listening to our expectations. What a time saver compared to other services! Thank you!!!

Great experience. Butrfly helped us recruit our 1st au pair. We were in an emergency situation and were delighted with the service and support. The profiles selected are really great. I highly recommend Butrfly.

Butrfly was able to understand our expectations and the way our family functioned, so as to offer us the best profile. And the support doesn't stop there, as the team is always available. The principle of videoconferencing between families to discuss our questions is also a real plus!

Butrfly saved us! After going through Aupair World and finding the wrong person, Butrfly found us a gem! Highly recommended!

Very good experience with Butrfly. We found an Au Pair for next year, and we were very pleasantly assisted in our search.

We are very happy with our experience. Our au pair is very pleasant, participates in family life and gets on very well with our children. Butterfly manages the introductions efficiently and then follows up on the file.

Any question?
Ask your question on the chat 👇
Are you ready ?

Let’s go !